OPERATIONS & ADMIN ASSOCIATE

Operations & Admin Associate  
1-Year Contract – With Potential to be extended! 

Who We Are 

Axiell helps over 13,000 customers share cultural information and knowledge with the world. Our platforms, software, and services help customers manage their collections, preserve cultural heritage, enhance learning, promote reading, and increase public engagement and accessibility. Our customers are libraries, museums, archives and schools in 60+ countries.  

We develop innovative digital tools to transform the way our clients’ organizations work and communicate with their customers. We do this from 20+ offices worldwide, with headquarters in Sweden. If you want to know more about us and our products, please visit www.axiell.com. 

 
What You’ll Be Doing  

We’re looking for someone who loves keeping things running smoothly. You’ll be the go-to person for all things admin and operations, making sure our team has what they need to do their best work. In this position you report to the Director of Marketing & Operations, North America, but you’ll also work closely with sales, project delivery, and customer support as well as global finance and HR. This is a great opportunity to join a small team working at the forefront of museum technology. 
 
Here’s a peek at your day-to-day tasks: 

Office & Admin 

• Keep the office humming: phones, mail, supplies, and all the little things that make a big difference. 

• Help us stay on top of invoices, payments, and customer data in our ERP system. 

• Support our ISO27001 info security efforts (don’t worry, we’ll show you the ropes). 

HR  

• Be the friendly face for our 35-ish team members across Canada and the US. 

• Help with onboarding, offboarding, payroll, and benefits—basically, the HR glue that holds us together. 

Compliance & Coordination 

• Make sure we’re ticking all the legal and tax boxes in both countries. 

• Be a key player in our 2026 office move. 

What You Bring 

• 5+ years of experience in admin, operations, or HR support roles. 

• A knack for numbers and systems—bonus points if you’ve used Younium, Microsoft Dynamics, or similar tools. 

• Familiarity with cross-border employment practices (US/Canada) is a plus. 

• You’re organized, proactive, and love a good checklist. 

• You’re comfortable working independently but love being part of a team. 

What We Offer 

• A competitive salary and benefits package. 

• A hybrid work setup with a modern Toronto office. 

• A chance to work with cultural institutions doing meaningful work. 

• A small, friendly team that values your ideas. 

How to apply

Send us your resume and a short note about why this role sounds like your kind of thing. We’d love to hear what makes you tick and how you’d make this role your own. 

Contact: 
Rebecca Sommerfeldt (Human Resources) rebecca.sommerfeldt@axiell.com 

P.S. Don’t meet every single requirement? That’s okay! We believe great people don’t always tick every box. If this sounds like a role you’d thrive in, we want to hear from you.